Useful Belief and the Human Factor

By Chris Helder

Maintaining a positive outlook is even more important when market conditions are challenging, and 2020 has presented a number of challenges from property professionals. The author of three bestselling books, Chris Helder discusses the importance of maintaining humanistic relationships and strategies on thinking “useful” to remain in a positive position.

Chris summarised his presentation in four simple takeaways you can implement into your day-to-day:

Human Connections.

It’s important not to hide behind technology when communicating with your clients. Use the technology to enhance your offering.

Key action: Ensure you are “present” at any given interaction with your client.


The world is complicated enough – make sure you have clarity around your offering.

Key action: Don’t over complicate the process or the conversation.


Be ‘human’, show the real you.

Key Action: Reputation is key. Be you – life is complicated enough without pretending to be something you are not.


Drive your life from a place of gratitude.

Key action: Get connected to your life – this is the best time to be you.

Chris Helder

About Chris Helder

Chris Helder is a business communication expert and master storyteller whose presentations have radically transformed how thousands of people worldwide communicate with clients, customers, colleagues, staff and teams. He has been a professional speaker for 18 years and has done over 2,500 presentations around the world.

He is the author of three bestselling books “The Ultimate Book of Influence” which has been published in five languages, “Useful Belief”, which is one of the highest selling Australian business books of all time and Cut The Noise which is about achieving better results in a world of distraction.


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